FAQs

🌸 Tuber & Cutting Information

Thank you for supporting Makayla’s Meadow! Below are important details about our plants, sourcing, and care practices to help you shop with confidence.

🥔 TUBERS

  • All plants are grown on-site, many in grow bags, and every photo is our own—what you see is what we grow.
  • All tuber varieties are bloom-confirmed, meaning they’ve flowered true to name in our garden.
  • Mother tubers were sourced from reputable Canadian sellers with strong track records.

✂️ CUTTINGS

  • Many cutting varieties are bloom-confirmed.
  • Some varieties acquired late in the season may not be confirmed—these will be clearly marked in product listings and will not have individual photos.
  • All cuttings are sourced from highly reputable sellers, but unconfirmed varieties are offered with a gentle disclaimer: please purchase at your own discretion.

If a cutting turns out to be mislabeled, I’ll reach out to discuss options—this may include a refund or a replacement of the same or a different variety, depending on availability.

📦 CUTTING ORDER GUIDELINES

To ensure your cuttings arrive safely and thrive:

  • Check your mailbox promptly after receiving your delivery notification. Tracking info will be provided.
  • Cuttings should not be left outside or in the mailbox for extended periods.
  • A detailed cuttings care guide will be included with your order—please follow it closely for best results.

âś… QUALITY PRACTICES

We take great care in growing and handling our plants:

  • Cutting tools are sanitized between plants.
  • Any plants showing signs of virus are disposed of immediately.
  • Even plants that appear healthy but don’t grow robustly are removed from our inventory.

Before shipping, I inspect each tuber to ensure it is firm, viable, and has visible eyes or sprouts.

đź“· Reporting Issues

If you encounter a quality concern:

  • Tubers: Please email makaylasford@gmail.com with photo/video evidence within 7 days of receiving your order.
  • Cuttings: For any issues, email within 24 hours of delivery with photo/video documentation.

🦠 VIRUS DISCLAIMER

We do not guarantee that our tubers or cuttings are virus-free.

  • We do not perform lab testing, but we visually inspect all plants for signs of disease.
  • We are not resellers—every plant has been grown in our garden.
  • Tools are sanitized regularly during handling and propagation.

🔄 Mislabels

We do our best to label every plant accurately. However, if you experience a surprise—happy or otherwise—please email makaylasford@gmail.com. We’ll do our best to make it right.